Home > FAQ

Q1Where is your factory based?

A1:

We are based in Guangzhou, China.

Q2What are Guangzhou garment production advantages?

A2:

1) Close to fabric market, it is very convenient to buy bulk fabric
2) Workers are specialized in woven lightweight fabrics
3) With a long garment production history, Guangzhou is well equipped with all kinds of external workmanship workshops.
4) Close to port, like Huangpu Port, Nansha Port and Shenzhen ports.
5) Shorten garments and accessories production time

Q3Are you a factory or trading company?

A3:

We are a factory with trading department.

Q4How many workers in Guangzhou factory?

A4:

50-70 workers.

Q5How many pieces of garments do you produce each month?

A5:

Every month 100,000pcs on average

Q6Do you make samples for us?

A6:

Yes, please feel free to contact us. You can send us tech packs or photos.

Q7How many staff in your sample room?

A7:

We have one pattern maker and two sample makers.

Q8Do you have your own design?

A8:

Yes, for VIP customers, we have designers to custom your own designs.

Q9Which type of clothing are you specialize in?

A9:

We are specialized in woven, knit, jersery, sweaters and activewear.

Q10Do you have any certifications?

A10:

Yes, we have BSCI certificate. We care about our workers as well as we focus on better serving our overseas customers.

Q11What is your lead time for orders?

A11:

For a new customer we need 40-45days for production after PP samples confirmed and deposit well received.
Because for new customer' orders, we need some more time to work smoothy with them at the beginning.

Q12What is your sample lead time?

A12:

Usually 5-7days if sample fabric available.

Q13Are there any famous customers that you work with?

A13:

Yes, we sell garments to Zalando and ASOS.
We also sell to some ecommerce retailers, but for business ethics, we cannot tell.
Thank you for your understanding.

Q14Do you have stock?

A14:

No, we usually produce orders.

Q15Do you do inspection before shipping?

A15:

Yes, we have three rounds of inspections, from preliminary, inline to final inspection.

Q16Which do you think is more important, quality assurance or quality check?

A16:

Quality assurance is much more important. Skilled workers are trained to make different qualities of garments, medium quality and high quality. They are the assurance of quality even the production does not start yet.
Quality check is to find problems that already are done.
What factory can do is to repair. But it is also vital. We cannot assure there is no problem during production but once it does happen. We can still take the precautions to save the clothing.

Q17What if our goods are lost during the shipment?

A17:

First, we will advise you to buy the goods insurance before shipping to avoid loss.
Second, we will send you goods receipt proof by the forwarder.
Third, we will help you to check which side is causing such loss and ask claims.

Q18Can you produce plus size?

A18:

Yes. Why not? The workmanship is the same as the common size. As long as you can provide us with size charts, we can produce your sizing.

Q19What’s your MOQ?

A19:

At least one roll of fabric. Take tops as an example. Common woven top MOQ is around 150pcs. If it is too much for you, we suggest you to use one fabric in two styles which can lower the MOQ to 80pcs/color.

Q20Can you do OEM orders?

A20:

Yes, we can do OEM orders and that’s what we have been doing since our factory build.

Q21What’s your payment terms?

A21:

For details, please contact us.

Q22What are your delivery incoterms?

A22:

FOBGuangzhou/Shenzhen, CIF or DDP are ok.

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